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An Overview

We are getting ready to open to welcome you to pursue the little white ball until you put it into the slightly larger hole somewhere on the green at the other end of the fairway. Sounds simple. And last year it was. This year, Covid has thrown a hazard into your path and we are here to help you navigate around it so you, and all of us, can continue to enjoy many rounds of golf. But it will be different.
The government health people are relying on the golf industry to operate safely. We are one-half of this equation. You are the other half. So we are in this together – and we will continue to support each other to ensure we have a season without incident. Okay, there will be the odd missed putt. But we do not want to be a source for anyone’s illness associated with Covid19.

The overarching principles of avoiding Covid19 are :
1. Distancing from others
2. Sanitary – wash your hands often and do not touch your face
3. Self Isolation – keep fresh hosts away from infected hosts.

We have developed operating guidelines that we will be following, and which you will be following. We have broken them into the following sequence.

1. PreBooking and PrePaying
2. Arrival and Checkin
3. Play
4. Departure

Each of these have their own level of intensity and they will likely frustrate you until you understand that they are quite operable and are designed fore your safety and that of our staff.

We ask that you work with us to execute in each of these areas. This will result in continued confidence on the part of the Ministry of Health to leave golf courses open so you can play again and again and…

Fore our part, if we cannot convince a player(s) to do so, we will have no option but to have that player(s) leave immediately.

PreBooking and PrePaying

The big concern with Covid is the spread by droplets mostly coming from breathing through to coughing on another person .

The first point of contact at the course is usually the checkin counter. This has changed.

We now request that you both Book and Pay online before you arrive. This will permit little interaction when you arrive before you go to the first tee.

We offer this video for you to see how easy it is to do this. You have 2 options.

1. The Video – which will show you how to book on our booking engine developed by Chronogolf.

https://help.chronogolf.com/en/articles/2034702-how-do-i-book-online-as-a-public-player

2. Through our Dynamic Pricing engine on our website

Rates And Tee Times

Please DO NOT COME TO THE COURSE WITHOUT A PREPAID TEE TIME .We will not be able to permit you to play.

Arrival and Checkin

The easy part – please arrive no more than 15 minutes before your tee time. Remain in your car until 10 minutes before your tee time unless you are going to the range. Since you are all paid, please send one person to the clubhouse to confirm that your group is here and ready to play. Only one person at a time is permitted into the clubhouse so if you are that person, please be careful to check to see if there is someone at the inside counter. If you would like a beverage or a pre-packaged snack, please have your emissary purchase it fore you. We accept tap for Debit, Visa and Mastercard. IF you are renting a pull cart, we will have the sanitized ones in a specific spot. Please take only from this spot. IF you are taking power carts, it will be one person per cart, unless you live in the same household. They you are permitted to ride 2 on one cart. We will have to confirm with driver’s licenses that the addresses match. You will be assigned a specific cart – when you are given a key at the checkin and this number will be assigned to you in the system. This is to help with contact tracing should anyone develop Covid symptoms after they have played golf and we are notified. You will also be notified if you happened to be lucky enough to get the same cart within 2 weeks of them playing here. We said it was going to be different – and it will be.

Play

This should be the easy part. We have often heard players commenting that social distancing on a golf course should not be a problem – nobody hits it straight and lands together. And we concur. But there are natural pinch points where a playing group does congregate. Tees There is lots of room around every tee block such that you do not need to be shoulder to shoulder watching each shot. Let the player making the shot have the tee area. The rest of the group can remain socially distanced around the tee block. Greens Putt through. This means – once you start putting, you keep putting til you are done. Give generous gimmes. Make it 3 feet or 4 feet until we get this system ironed out and working smoothly. Do not touch the flag pole. Leave it in for all putting. The cups will have a section of pool noodle supporting an insert that will hold the ball within ¾ “ from the top of the cup. You can easily remove the ball with a 2 finger lift, or you can gently roll the ball out of the hole with the handle of your putter. Please respect the grass edge around the hole – no need to touch it with hands or clubs in retrieving your ball. There are hazards on the course. Sand Traps – will not have rakes in them. You are permitted to move your ball from a foot mark a less than considerate player might leave behind. After your shot, you can smooth the sand you have disturbed with your shoe and/or the back of your wedge. It won’t be Augusta – but who has played Augusta? We will maintain the traps every morning with our sand-pro – so it pays to play early!! Water Hazards If your ball should decide (I am sure all on its own) to go in there, leave it. It was tired of being hit. They make them every day. Drop a fresh one somewhere on the fairway close to where it went in and hit again. Yes you have to add a penalty stroke if you are playing for a prize. Lost Balls This extended Spring Break has let the neighbourhood kids loose on the property for the ultimate hunt. We are picked pretty clean. If you lose a ball, sure, have a look. 2 minutes and keep going. They make them every day. Finishing You last hole in times gone by would end with a congratulatory hug or hand shake. Not this year. No contact. Do the air hug or shake and head for the parking lot.

Departure

You have left your final hole and you look longingly at the clubhouse. Thank you fore just looking. We cannot open the 19th hole yet. We are likely at least a month from this, if not longer. Your post-round bevvy will have to be at home. Please move efficiently to complete the checkout. There will be more people in the parking lot – coming fore their round. And in 10 minutes or less, there will be another group leaving. IF you took a cart (pull or power), look for the sign where it should be returned. Look to the green maintenance shed and leave it there. They do NOT go back to the clubhouse. We need to wash and sanitize. We ask that you handle your own trash. We are trying to keep our bubbles intact and our cart kids need this too. Put it in your trunk and deal with it within your bubble please. This will change later in the summer we hope – but for now, thank you handling this. We thank you for playing Muskoka Highlands. We hope you have many enjoyable experiences this summer. Done right, we will be seeing a lot of each other (and your dog) and we look forward to this.